Updated Articles

  1. Dispute History Report

    Information on the Dispute History report.
  2. Dispute Notification Email

    Information about dispute notification emails from Merchant Manager.
  3. Dispute Ratios and Monitoring Programs

    Information on Visa and MasterCard's dispute ratios and monitoring programs.
  4. VISA Requirements for Subscription Merchants Offering Free Trials and Introductory Promotions

    Information on Visa's requirements for merchants offering free trials and introductory promotions.
  5. MasterCard High-Risk Negative Program

    Information on the MasterCard High-Risk Negative program, which went into effect April 12, 2019.
  6. Understanding PCI

    Information about PCI and Security Metrics.
  7. MasterCard's Decline Code Grouping and MAC

    Information about MasterCard's decline code grouping program (MAC).
  8. Visa’s Decline Code Grouping

    Information about Visa's rules for decline code reasons and appropriate retry strategies.
  9. Address Verification Service and Card Verification Value Responses

    List of result codes if CVV and/or AVS were used on a transaction.
  10. Currencies

    Information on different currencies you can support for your international customers, and receive funds in US dollars.