The account administrator, by default, will receive dispute notification emails. Additional users can be added to receive the dispute notifications via the Notifications page. The notification contains new dispute cases and any cases that have changed status in the last seven days. The notification will prompt the reader to view the detail of the disputes by logging into Merchant Manager and viewing the Dispute Dashboard.
Note: If you do not receive Dispute Notifications and would like access, please see your account's administrator.
