Updated Articles

  1. MasterCard Dispute Workflows

    Last Updated: 06/28/2022 in Disputes, Fraud, and Security Disputes
    Information about MasterCard's dispute workflow.

  2. Dispute Supporting Documentation Requirements

    Last Updated: 06/28/2022 in Disputes, Fraud, and Security Disputes
    Information on requirements for dispute supporting documentation.

  3. Five Common Dispute Reasons

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information on the 5 most common dispute reasons.

  4. Dispute Reasons

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information on reasons for disputes.

  5. Dispute Types

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information on the types of disputes that you may need to address.

  6. Retrieval Status and Lifecycle

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information on retrieval statuses and lifecycles.

  7. Retrieval and Dispute Time Frames

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information about retrieval and dispute time frames.

  8. Retrieval Requests and Response

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information about retrieval requests.

  9. Dispute Dashboard

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information on the dispute dashboard in the Merchant Manager.

  10. Dispute Detail

    Last Updated: 06/27/2022 in Disputes, Fraud, and Security Disputes
    Information on the dispute detail report.

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