The ACH Network provides an ACH Payment Notification of Change or NOC. The purpose of a NOC is to notify you that something about your customer’s bank account has changed. For example, if your customer’s bank routing number has changed, you may receive a NOC. Usually, your transaction is accepted as-is; however, you are expected to correct the information for subsequent transactions.
If you are storing your customer’s ACH Payment account information on your system, you should update your records with the correct information.
If you are using Customer Vault or Card Vault, the card ID will be automatically updated and ready to use for any future transactions.
You can review your NOC updates by going to Disputes from the main menu, then New ACH Cases.
| Reason |
|---|
| C01 - Corrected Account |
| C02 - Corrected Routing |
| C03 - Corrected Routing and Account |
| C04 - Corrected Name |
| C05 - Corrected Tran Code |
| C06 - Corrected Account and Tran Code |
| C07 - Corrected Routing, Account, and Tran Code |
| C08 - Corrected Foreign Routing |
| C09 - Corrected Individual ID Number |
| C10 - Corrected Company Name |
| C11 - Corrected Company ID |
| C12 - Corrected Company Name and Company ID |
| C13 - Addenda Format Error |
| C61 - Misrouted Notification Of Change |
| C62 - Incorrect Trace Number |
| C63 - Incorrect Company Identification Number |
| C64 - Incorrect Individual Identification Number |
| C65 - Incorrectly formatted Corrected Data |
| C66 - Incorrect Discretionary Data |
| C67 - Routing Number not from Original Entry Detail Record |
| C68 - DFI Account Number not from Original Entry Detail Record |
| C69 - Incorrect Transaction Code |
