Capture

Go to Transactions and select the filter icon to identify the transaction to capture.

Capture transactions can be performed via our Payment Gateway and within Merchant Manager. You can perform either a partial or full capture. Unlike refunds, only one capture action applies to an authorized transaction. A capture can be performed on an authorization transaction with a status of Authorized

To perform a capture:

  1. Locate, identify and select the transaction. You may need to expand the date range when searching.
  2. View the Transaction Detail for the transaction and the Actions section on the right. 
  3. Select Capture and click on Capture.
  4.  Confirm the request to capture by selecting Capture Transaction.

To perform a partial capture:

  1. Locate, identify and select the transaction. You may need to expand the date range when searching.
  2. View the Transaction Detail for the transaction and the Actions section on the right. 
  3. Select Capture and enter the amount to be captured, up to the authorized amount.
  4. Click on Capture and then confirm the request to capture by selecting Capture Transaction.