Transaction Statuses

We track the status of a transaction for ease of reconciliation and research. The status of a transaction relates to the transaction type. To view the transaction status, visit Transactions. The table below lists the definitions associated with each transaction status.

StatusDetails
Authorized
The credit card authorization request was processed successfully. This status can be updated to Captured or Voided.
Verified
The credit card verification request was processed successfully.
Captured
The credit card authorization was captured successfully. This status will be updated to Settled once the batch the transaction is associated with is complete.
Settled
The transaction has been settled. This status will be updated to Deposit Sent once the batch the transaction is associated with is complete.
Settled (No Funding)
This transaction is processed via a direct relationship with American Express or Discover. The relevant card brand is responsible for funding this transaction. You will not see this amount included in your deposit.
Deposit Sent
An ACH deposit that includes this transaction has been posted to your depository account.
Declined
The issuer declined the transaction. View the complete list of decline codes for our products.
Failure
The transaction request failed. View the complete list of reason codes for our products.
Voided
The transaction has been voided, and an authorization reversal has been sent to the issuing bank.
Auto Voided
Our system automatically voids an authorized transaction not captured within 45 days.
Held
The transaction was held due to suspicious activity or unauthorized transactions. Please contact us to discuss.
Canceled
A previously held transaction was canceled due to suspicious activity or unauthorized transactions. Please contact us to discuss.
Rejected
The card brands rejected the transaction. We will retry the transaction. Please contact us to discuss.