Popular Articles

  1. Fraud Dispute Category

    Information on first-time dispute category, fraud.
  2. Address Verification Service and Card Verification Value Responses

    List of result codes if CVV and/or AVS were used on a transaction.
  3. Dispute Supporting Documentation Requirements

    Information on requirements for dispute supporting documentation.
  4. Reconciliation Report

    Information about the reconciliation report.
  5. Understanding PCI

    Information about PCI and Security Metrics.
  6. Retrieval and Dispute Time Frames

    Information about retrieval and dispute time frames.
  7. Processing Errors Dispute Category

    Information on first-time dispute category, processing errors.
  8. Pause A Subscription

    How to pause a subscription.
  9. Pending Transactions Report

    Information about the Pending Transactions and Pending Summary report.
  10. ACH Payment Recurring Billing (PPD/CCD)

    Information on the requirements for taking recurring ACH payments.