Reconciliation Report

Go to Reports and select Reconciliation.

The report contains the net position of all deposits, adjustments, reserves, and fee items posted to your deposit account on a given day. You will see a row per currency for each post date when processing in multiple currencies. Refer to the Reconciliation Table below for a definition of the column headings. Use filters to identify and locate specific post-date information. You can filter by Merchant ID, DBA Name, Post Date,  Batch Count, Transaction Count, Total, and Currency. See using filters and how to configure reports for more information on customizing reports.

Note: If you do not have access to the Reconciliation report and would like access, please see the administrator for your account.

Further detail is provided by selecting a row in the report and viewing the Cash Reconciliation. This section is broken into four parts:

Section 1: Provides the batches that contributed to the deposits posted to your deposit account. You can easily navigate to view a batch based on the Batch History report and associated transactions. Refer to Cash Reconciliation Section 1 Table to define the column headings.

Section 2: The adjustments that may have caused a debit or credit to your deposit account. You can view disputes associated with the adjustment. Refer to Cash Reconciliation Section 2 Table to define the column headings.

Section 3:  The associated deposit items posted to your account are based on the Deposit History report. Refer to  Cash Reconciliation Section 3 Table to define the column headings.

Section 4: A summary that ties together disparate information and provides proof and verification of all items impacting your financial position. It is done first by calculating monies owed to you, deducting fees and reserves, plus or minus any adjustments, and then calculating the net deposit versus what was deposited. Refer to  Cash Reconciliation Section 4 Table to define the column headings.

Reconciliation 

FieldDescription
Merchant IDYour merchant ID.
DBA NameThe “Doing Business As Name.” Listed on your account.
Post DateDate the deposit will be posted to your account by your bank ( depends on your financial institution).
Batch CountThe number of batches associated with the deposit post date.
Transaction CountCount of transactions associated with the deposit post date.
Total AmountValue of transactions associated with the deposit post date, recorded in the target currency.
CurrencyThe currency the batch or batches were processed in. Note that a post date will have separate rows associated with a unique processed currency.
Funded CountCount of Transactions in a batch that is being funding. The difference between the Transaction Count and Funded Count is based on whether you are processing American Express transactions through a direct relationship with American Express. American Express will be responsible for funding you for their associated transactions if you are.
Funded AmountThe funded amount accounts for batches processed in a different currency and provides the detail of the USD funded. The difference between the Total Amount and Funded Amount for USD batches is based on whether you are processing American Express transactions through a direct relationship with American Express. American Express will be responsible for funding you for their associated transactions if you are.
Daily FeesDaily Fees apply to accounts set up for net settlement. Daily fees are the discount % applied to each credit card transaction. They will vary based on the type of credit card and the type of the transaction ( i.e., Card Present, Card-not-Present).
ReserveApplied to accounts approved based on a reserve requirement. The amount held towards your Merchant Reserve.
AdjustmentsThe adjustment total of debits and credits associated with disputes.
Calculated DepositThis field shows the calculated value of your deposit (Deposit - Daily Fees - Reserves +/- Adjustments).
Actual DepositThis field shows the net of deposit items posted to your deposit account.
VarianceIf there is a difference between the Calculated Deposit and the Actual Deposit, you will view a variance.


Cash Reconciliation - Section 1

This section may contain multiple rows and will include a total of all the batches associated with the post date.

Column HeaderDescription
Batch NumberA system-generated number to identify your batches. Select the batch number to review the associated Batch Report and transaction details.
Batch DateThe date a batch was settled.
Batch TypeThe type of payments that make up the batch, either Card Payment or Bank Payment.
Batch CurrencyThe currency of the batch. Note that a separate batch will be created per currency.
Sales CountThe total count of transactions in a batch.
Sales AmountThe total value of each transaction in a batch.
Funded SalesThe funded sales amount for a batch. Amounts processed in non-USD currencies have detail in USD. The difference between the Total Amount and Funded Amount for USD batches is based on whether you are processing American Express transactions through a direct relationship with American Express. American Express will be responsible for funding you for their associated transactions if you are.
Refunds CountThe number of refund or credit transactions in a batch.
Refunds AmountThe total amount of refund or credit transactions in a batch.
Funded RefundsThe funded refunds amount for a batch. Amounts processed in non-USD currencies have detail in USD. The difference between the Total Amount and Funded Amount for USD batches is based on whether you are processing American Express transactions through a direct relationship with American Express. American Express will be responsible for funding you for their associated transactions if you are.
Total CountThe total number of transactions settled in the batch (Purchases count + Returns Count).
Total AmountTotal amount settled in the batch (Purchases Amount - Returns Amount).
Total FundedTotal amount funded into your account in USD. If your batch is processed in another currency other than USD, the batch Net Amount is converted to USD.


Cash Reconciliation - Section 2

This section may contain multiple rows and will include a total of all the adjustments associated with the post date.

Column HeaderDescription
Adjustment DateDate the adjustment is processed.
DescriptionProvides the description of adjustments:
  • Chargeback
  • Chargeback Reversal 
  • DDA (Direct Deposit Account) Adjustment

Adjustments can either be debits or credits.

Dispute Control Number
The unique number associated with each dispute type received. Select the Control Number to view the dispute's detail. One transaction may receive multiple disputes.
Reference Number
A reference number is a unique number generated for each adjustment made to your deposit account. For disputes, this reference number is the acquirer reference number. You can use the acquirer reference number to search the Dispute History and Transactions reports for a correlating dispute or initial transaction.
Amount
The dollar value of the adjustment.


Cash Reconciliation - Section 3

This section may contain multiple rows and will include a total of all the deposit items associated with the post date.

Reporting Field
Description
ACH Date
Date of the deposit, adjustment, or fee item posted to your deposit (DDA) account.
DDA Number
Demand Deposit Account number.
ACH Description
Provides a short description of the deposit item.
Deposit: Deposits associated with your credit card processing.
EFT PRM STTLMNT PA: Deposits associated with your ACH payment processing.
Chargeback: Adjustments for chargebacks/disputes can either be debits or credits.
Reference Number
A reference number is a unique number generated for each adjustment made to your deposit account. For disputes, this reference number is the acquirer reference number. You can use the acquirer reference number to search the Dispute History and Transactions for a correlating dispute or initial transaction.
Amount
Amount of the deposit item.


Cash Reconciliation Summary- Section 4

Reporting Field
Description
Total Funded
Your deposit's total dollar value equals the Total Funded in Section 1.
Less Daily Fees
Daily fees apply to accounts set up for net settlement. Daily fees are the discount % applied to each credit card transaction. They will vary based on the type of credit card and the type of the transaction ( i.e., Card Present, Card-not-Present).
Less Reserve
Applied to accounts approved based on a reserve requirement. The reserve calculation will appear to the right of “Less Reserve” and is based on the Total Purchases Amount in Section 1 * the reserve percentage. The amount deducted is displayed on the right. Reserves are always deducted from the Total Funded batches in Section 1.
Plus Adjustments
Plus or minus any adjustments (if any.) The sum of the Total Adjustments Amount in Section 2.
Total Calculated Deposit
Total Calculated Deposit = Total Funded - Daily fees - Reserve +/- Adjustments.
Total Actual Deposit
The net of deposit items posted to your deposit account.
Variance
If there is a difference between the Calculated Deposit and the Actual Deposit, you will view a variance.