Go to Statements.
The Statement report is a summary of billing information for each billing month. Note that billing cycles do not align with a calendar month. Use the filters to locate a specific month’s statement.
View the Statement Table below for a definition of the column headings. You can also view an example of a statement below. View the Statement Detail for a billing month by selecting a row.
Note: If you do not have access to the Statements menu item and would like access, please see the administrator for your account.
Statement Table
| Field | Description |
|---|---|
| Billing Month | The processing month for the statement. |
| # Sales | The total number of sales processed in the billing month. |
| $ Sales | The total dollar amount (in USD) of sales processed in the billing month. |
| # Returns | The total number of returns processed in the billing month. |
| $ Returns | The total dollar amount (in USD) of returns processed in the billing month. |
| $ Net | The net dollar amount (in USD) of transactions processed in the billing month. |
| $ Avg Ticket | The average ticket amount of the transactions processed in the billing month. |
| $ Discount Due | The total amount (in USD) of discount due for transactions processed in the billing month. |
| $ Discount Paid | The total amount (in USD) of discount paid for transactions processed in the billing month. |
| $ Fees Due | The total amount (in USD) of fees due for transactions processed in the billing month. |
| $ Deducted | The total amount (in USD) is deducted from the business’ checking account for transactions processed in the billing month. |
| Statement | A link to the statement for that billing month. |
Statement Example
A – Statement Information:
- Processing month of the statement
- Merchant account number
- Truncated settlement checking and routing #
B – Amount Deducted:
The total amount was deducted from your checking account at month-end. This charge is for month-end fees only. If you are set up on daily discount, this amount does not include the daily discount charges you have incurred throughout the month. For daily discounts paid in the month, please see section E below.
C – Your company name and address
D – Plan Summary:
Breakdown of # sales, $ sales, # refunds, $ refunds, $ net, average ticket, per item fee, discount %, and discount due per card brand. It also includes a total of all information for all card brands.
E – Deposits:
Listing of all deposits to your account in the month. The information included in deposits: day, # Sales, $ sales, $ refunds, discount paid, and the $ net.
F – Chargebacks:
Listing of all chargebacks to your account in the month. Information included for chargebacks: day, # sales, $ sales, $ refunds, and $ net.
G – Reserve Funding:
A list of all reserve fund activity in a month for your account. Information for reserve funding: day, $ reserved, $ released, and reserve balance.
H – Fees:
These fees are assessed to the merchant at month-end. These include qualified, mid-qualified, and non-qualified discount fees charged to the merchant. Included are card type-specific authorization and address verification service (AVS) activity. Card brand-specific fees can be seen in interchange fees, card brand fees, and other fee sections (depending on card types run in the month). Chargeback and retrieval fees can be found in the transaction fees section.
I – Monthly Fee Summary:
Summary of fees for the month shows discount due (see section D), fees due (see section H), and the total amount deducted at month-end.
J – Statement message for the month:
Area to pass on information concerning your account.
