Fraud Prevention Settings

Go to Administration, click on Settings, and then select Fraud. 

The Fraud tab allows you to configure your Fraud Settings for our products. The Fraud options that can be configured are Duplicate Transaction Blocking, Transaction Limits, Client IP Address Velocity, and Do Not Disturb. These settings can help prevent a carding attack.

Within the Fraud tab, you can View History of changes, Save Changes, and Reset the default settings. Additional fraud settings for Address Verification and Card Verification Values can be configured in Payment Profiles And Settings.

Duplicate Transaction Blocking

We will reject a transaction within the duplicate window, regardless of which our product is used to process the transactions. Duplicate Transaction Blocking helps prevent your customers from clicking submit multiple times when there is a potential Internet delay in processing. To use Duplicate Transaction Blocking, enter the Duplicate Window (in seconds) for your transactions.

Once the Duplicate Window time frame is set, the following fields can be selected for duplicate blocking: 

1. Account Number - defaulted on. 
2. Transaction Amount - defaulted on. 
3. Merchant Reference Number - defaulted off. To add, click on the checkbox and select Save Changes. 
4. Purchase ID - defaulted off. To add, click on the checkbox and select Save Changes. 

Transaction Limits

We will reject transactions with amounts less than the minimum or greater than the maximum amount. These limits apply to any of our products used to process transactions. 

The following fields can be configured for transaction limits:

1. Enter a transaction floor in the Reject if transaction amount is less than field, and select Save Changes. 
2. Enter a transaction ceiling in the Reject if transaction amount is greater than field, and select Save Changes. 

Client IP Address Velocity

We will place a specific IP address in a block list for 24 hours should that IP address exceed the user-specified threshold (attempts) within the configured time frame. This block will persist for 24 hours even if the feature is disabled after the fact. 

To configure Client IP Address Velocity:

1. Click the Velocity Check toggle, so it turns green.
2. Enter the desired timeframe (in seconds) in the Timeframe field.
3. Enter the desired threshold (attempts) that the system will allow before placing the IP address in a block list in the Threshold field. 
4. Select Save Changes.

Do Not Disturb

Do Not Disturb will disable your payment processing capabilities for all our products during a specified time frame. The Do Not Disturb feature is helpful if you know you will not be processing payments during the set timeframe. 

1. Click the Do Not Disturb toggle, so it turns green.
2. Specify the start time for the Do Not Disturb feature in the first row labeled From.
3. Specify the end time for the Do Not Disturb feature in the second row labeled To.
4. Select Save Changes.